Ts & Cs

TERMS AND CONDITIONS

  1. Introduction

 

The Francs Boutique online shop can be accessed at www.francsboutique.com, related mobile sites and applications (“the site”). The site enables buyers to shop for items including clothes, shoes and accessories by selected local and international brands (grade AAA replicas, "the products”) online and have them delivered door-to-door, to your nearest post office or via pick-up points within South Africa. All visitors to the site ("users" or "you") will be able to see the products on offer, but only those who have registered for an account on Francs Boutique ("account holders” or “you”) are able to buy.

 

 

Legally binding contract

 

All users and account holders, including those that buy from the site ("buyers") are bound by these terms and conditions ("T&Cs"). By registering, or using the site at all, you recognise that you've read, accepted and agreed to be bound by these T&Cs. Should there be any clause in these T&Cs that you do not understand, the onus is on you to ask Francs Boutique to please explain the relevant clause to you before you accept the T&Cs by using or buying from the site.

 

 

With whom are you entering into a contract?

 

The site is owned and run by Francs Boutique, a division owned by House of Bourbon (Pty) Ltd, registration number 2013/123429/07, a company incorporated in the Republic of South Africa (herein after referred to as “Francs Boutique”). More information about Francs Boutique is available at the end of these terms and conditions.

 

 

Products and availability

 

Please note that the stock of all items on offer is limited. Francs Boutique will make all reasonable attempts to ensure that special offers are brought to an end when stock runs out. If it happens that Francs Boutique is unable to fulfill any order at the advertised price because stock is sold out, Francs Boutique will inform you via email and you'll be entitled to a reimbursement for the Rand value you have paid for such product. This is described in more detail under Francs Boutique's Help section, Delivery and Returns.

 

More simply put:

 

Francs Boutique is an awesome online fashion store, but there are some rules. One, you need to register to shop. Two, there are terms and conditions and when you use the site, we take that to mean that you’ve read, understood and accepted them. Three, as in all the best stores, products do sell out, especially when they’re on special. Should this happen to you, you’ll be refunded the exact Rand value you paid.

 

  1. Buying products

 

The site allows you, the user, to place electronic orders ("order") for one or more products on offer as long as such products are available and not sold out.

A purchasing contract ("sale") between you and Francs Boutique only comes into effect once you have fully completed AND submitted the online order form for one or more products in your shopping cart (“cart") AND your payment has been authorised by Francs Boutique (or has been received into Francs Boutique’s bank account).

The above is dependent on the product being available.

Products on Francs Boutique cannot be reserved to be bought at a later stage, and placing an item in your cart without completing the order does not amount to a “sale”.

This means that Francs Boutique may remove any product(s) from your cart before the sale actually takes place, in the event of the product going out of stock.

Francs Boutique cannot be held responsible if the product(s) you added to your cart have become unavailable when you try to complete the sale.

A tax invoice will be emailed to the email address on your Francs Boutique profile. A delivery note will be included with your order – please note that no prices are visible on the delivery note.

More simply put:

 

It’s easy. You add products to your cart, submit your order and soon as we’ve received your payment, we have a deal. There’s just one thing: to give everyone a fair shot at shopping on Francs Boutique, we cannot reserve the products in your cart. Best check out before someone else does.

 

  1. Cancelling and ending orders

 

Francs Boutique reserves the right to refuse processing of payment for any order and/or to cancel any purchase, partially or completely, with notice given to you.

Francs Boutique will be liable for reimbursing you the rand value paid only if you have already paid for the cancelled order. You have the right to return non-defective products purchased within 30-days of the order being delivered.

More simply put:

 

Sometimes things don’t work out and an order has to be cancelled. If that happens we’ll be sure to let you know. And sometimes what you bought isn’t exactly what you wanted. No problem. Returns are free within 30 days and we’ll refund you.

 

  1. Fraud

 

Francs Boutique reserves the right, in the interest of preventing fraud, to refuse the processing of payment for any order and/or to cancel any purchase, partially or completely.

Francs Boutique may request documentation to complete the necessary fraud checks and cancel any order where the necessary documentation is not provided in a timely manner.

In the event of a fraudulent purchase being placed on Francs Boutique, cardholders will be advised to initiate a chargeback via their bank in order to be refunded. Francs Boutique does not process refunds for orders suspected of fraud.

Francs Boutique does not provide order details relating to orders suspected of fraud.

More simply put:

 

The f-word. Fraud happens. We’re pretty sharp when it comes to sniffing it out, and our response is simple and effective: do the checks, cancel the order, bye.

 

  1. Product Pricing


 

The price of each product is given on the product information page (“the product page”) on the site. The product price displayed always includes VAT at the applicable rate.

 

 

 

The Regular Retail Price

 

The Regular Retail Price (“RRP”) is the standard price that Francs Boutique charges for the product. The RRP is determined by considering the suppliers’ price, market conditions, and the prices being offered by other local retailers.

When a product is not on sale, on special, or included in a discount promotion, the RRP is the price you will pay when you purchase the product (“purchase price”).

Please note that RRPs can change over the course of several seasons over which the product may be sold. The RRPs applicable at the time the product is introduced may differ from the RRP at the time of your purchase.

 

 

The Discount Price

 

When Francs Boutique is having a sale, has products in SALE, or is running a discount centric promotion on specific products on the site – the discount price is shown on the product’s product page, as well as the Regular Retail Price (“RRP”). The discount price will be shown in red and the RRP will be shown alongside it – but will be crossed out.

When a discount price is shown on the product page, the discount price is the price you will pay when you add the product to your cart at the discounted price, and conclude the sale at the discounted price i.e. the purchase price.

 

 

Pricing accuracy

 

Every reasonable effort will be made to ensure that the RRP and, if applicable, the Discount Price of all products on Francs Boutique are correct at the time of your purchase. If, however, the product is offered at an erroneous price, Francs Boutique will not be obliged to supply the said product at the incorrect price.

Francs Boutique will only be liable to return payment already made by you in the case you choose to cancel the sale once you have been made aware of the correct price.

More simply put:

 

We try to offer the best prices we can on all our products. From time to time, products are discounted – when we have a sale, when products are moved into the Outlet store, and when we run a promotion. Products on sale and in Outlet display both the original price and the discounted price (in red). However, when products are discounted during a promotion, the amount you save is displayed at checkout after you enter a voucher code. Please note that the only way to be refunded for an incorrectly priced product is if you cancel the sale.

 

  1. Delivery fees

 

Francs Boutique has two delivery options

 

 

 

6.1 Standard Delivery

 

For orders of R3000 or more, Francs Boutique delivers free of charge within South Africa, with either standard delivery, to the post office or to your nearest pick up point.

Any orders under R3000, Francs Boutique charges a non-refundable R99 fee to deliver depending on where you’re located.

Post office deliveries are sent via Speed Services to the relevant post office based on the delivery address. You will receive an email from Francs Boutique with the tracking number required in order to collect your parcel. The post office may send you a notification of the arrival of your parcel.

Standard delivery is available for certain areas outside of main centres. Please check the delivery options in checkout once you have entered your address to see if you are eligible. A non-refundable R100 delivery fee is applied for deliveries outside of main centres.

Francs Boutique does not delivery to PO Box addresses.

Every reasonable effort is taken to ensure that the delivery costs displayed on the site are correct at the time of your purchase. However, if a delivery fee is incorrectly displayed, Francs Boutique will not be obliged to deliver products at an incorrect delivery fee. Francs Boutique will only be liable to return payment already made by you in the case you choose to cancel the sale once you have been made aware of the correct delivery fee.

 

  1. Making a payment

 

You can pay on Francs Boutique using your Visa or MasterCard credit or debit card, via Electronic Funds `transfer (EFT) or Mobicred .

 

 

 

Paying by credit card

 

Francs Boutique accepts payments made by Visa and MasterCard Credit Cards as well as chipped debit cards that have been activated for online purchases.

When you place an order, the transaction details are presented to the bank for authorisation of the payment amount.

If authorisation is not obtained, the order is cancelled. If authorisation is obtained, payment is usually immediate. You guarantee that you are fully authorised to use the credit card for payment of your order and that there are sufficient funds in this credit card account to cover the costs of any transactions you complete on Francs Boutique.

 

 

Paying by EFT:

 

Instant EFT

 

Instant EFT payment is available to all Nedbank, Standard Bank, Capitec, FNB and Absa customers. These payments are processed immediately and provide a secure transfer for immediate payment.

 

 

  1. How does it work?

 

Select your Bank

Login using your internet banking credentials

Upon successful payment your order status will be updated immediately.

There is no need to enter Francs Boutique’s banking details or order reference number

The automated process will navigate and populate the relevant fields on your behalf in the background

Select an account to pay from and enter a reference for your records

Your bank will send you an otp or mobile authentication to your mobile phone to verify the payment

Enter otp or accept the authentication message

Payment is complete

 

  1. How long do you have to wait?

 

Your order status will be updated immediately

There is no need to send through a proof of payment

There is no need to wait for funds to reflect in the sellers account

 

  1. Is it safe?

 

Instant EFT guarantees the highest levels of security when paying online

Instant EFT has a Thawte EV SSL encryption certificate which gives our payment processing service an extremely high level of security

Instant EFT acts as a proxy between you and the bank to facilitate a faster, safer and easier payment process for both the buyer and the seller

Your online banking login details are NOT stored

 

 

Manual EFT

 

Please note, when selecting to pay by EFT, you have 24 hours post placing your order to make the payment.

When making your payment, please be sure to use your order number as the beneficiary reference. This will ensure that Francs Boutique can process your order as quickly as possible.

Francs Boutique will start processing your order as soon as your bank forwards the payment to Francs Boutique. Depending on the bank, it can take up to 3 days from the time you make the payment (which has to be done a maximum of 24 hours after placing the order) to when it appears in our bank account.

The delivery lead time as specified on the site only starts once Francs Boutique has received the payment from your bank.

 

Paying by Mobicred:

 

 

  1. What is Mobicred?

 

Mobicred is a simple and convenient credit facility that allows you to shop safely and repay the amount over monthly installments.

The interest rate charged is 21.0% per annum & in accordance with the interest rate permissible by the National Credit Act. Please note that the annual interest rate may change.

The monthly payment amount shown on the product and payment pages excludes any Mobicred service fees. These fees will be confirmed by Mobicred on opening your Mobicred account.

These fees could include the following:

Monthly service fee.

Once-off account initiation fee.

To apply for an account visit the Mobicred website.

Please note that the approval process may take 2 business days / 48 hours.

For more information you can visit www.mobicred.co.za or you can contact customerservice@mobicred.co.za or call them on 08600 62733.

 

  1. How do I pay using Mobicred?

 

You will need to register for a Mobicred account.

Only once your registration has been approved, will you be able to shop using your Mobicred account.

Please note the Mobicred application approval will take up to 48 hours.

 

  1. Already with Mobicred?

 

First complete your order on Francs Boutique

Then we will ask you to log into your Mobicred account.

A one time pin (OTP) will be sent to your mobile phone.

Enter this OTP on the Mobicred page.

Your Mobicred account will be debited and you will receive a confirmation email.

More simply put:

 

So many ways to pay: credit and debit cards, EFT and Mobicred. The usual rules apply. Credit and debit card payments require authorisation from your bank. With EFT payments you have 24 hours to pay after placing your order, and we can only process your order once the money’s literally in the bank. For Mobicred, you will need to register for a Mobicred account, please note the Mobicred application approval will take up to 48 hours.

 

  1. Delivery

 

Standard Delivery

 

As buyer, you indicate where in South Africa you require delivery, as well as contact numbers to be used in connection with delivery.

Your parcel will be delivered to the address you specified in the checkout process.

In the case of Post office delivery, your order will be delivered to the post-office nearest to your address within the postal code you selected.

In the case of pick up point delivery, your order will be delivered to your selected pick up point.

On inputting your address during checkout, the site will indicate to you whether your postal code qualifies for Standard delivery, the nearest post office or to a pick up point.

If nobody is present at the address at the time of delivery, our courier will on the second attempt of delivery leave a note (in the letterbox if a residential address) to indicate that there was an attempted delivery.

The courier will try once more (third attempt), and if at that time there is still no one to sign for the parcel, the parcel will be returned to our warehouse and a return will be processed for the goods. You will be contacted in order to confirm the refund method you would prefer.

Should a delivery fee have been charged on the order, this will not be reimbursed, given that the courier has attempted delivery on numerous occassions.

In the case of post office delivery, if the parcel is not collected within 30 days of it being delivered to the post office, the parcel will be returned to our warehouse and a return will be processed for the goods. You will be contacted in order to confirm the refund method you would prefer.

In the case of pick up point delivery, if the parcel is not collected within 8 calendar days of being delivered, the parcel will be returned to our warehouse and a return will be processed for the goods. You will be contacted in order to confirm the refund method you would prefer.

Unless we inform you otherwise, before you place your order and before the final confirmation, the estimated maximum delivery time for an order in South Africa – for Standard delivery is 10 working days.

As outlined above, all Francs Boutique standard deliveries take place during business hours i.e. there are no deliveries over weekends or on public holidays. Please take this into consideration when selecting your delivery address.

 

 

Premium Delivery

 

This is a premium service offered to customers based on certain areas of Cape Town and Johannesburg who would like to select an exact Same day or Next Working day delivery.

Return collections cannot be scheduled, customers will need to make use of the return methods available for their applicable suburb and postal code, i.e. Drop off points, Courier collection or posting the parcel back to 18 Portofino, 1 Gazania Street, Esther Park, Johannesburg, 1619.

 

Delivery completed

 

A standard is considered complete as soon as the parcel is accepted and signed for either by the customer or by an individual on the customer’s behalf at the specified delivery address.

In the case of post office or pick up point delivery, the delivery is considered complete when the parcel is successfully delivered by Speed Services to the post office associated with your delivery address, or to the applicable pick up point.

It is your responsibility, as buyer, to ensure that you or the intended receiver of the gift (when applicable) inspect(s) the parcel on arrival and makes known any justifiable complaints. The receiver has the right to refuse the parcel if it appears to have been opened or if it has clearly been damaged.

Such complaints and claims must be brought to the attention of Francs Boutique by calling our call centre at 0800 060 122 (Monday to Friday, 08:00 to 17:00 and Saturdays, 09:00 to 13:00).

 

 

Lost parcels

 

In the event that a parcel is delcared missing, should stock be available a replacement order will be sent to the customer via the intended original delivery method.

If stock is not available, the order (at Rand value paid) plus any relevant delivery fee will be refunded.

Francs Boutique will contact the customer in both cases to advise possible delays and/or preferred refund method.

  1. Defective items, returns and reimbursement

 

If you are dissatisfied with your purchase due to a defect, incorrect product choice or other reason, you may return it with barcoded tags attached, to Francs Boutique within 30 days of delivery, by the same delivery method which the parcel was received. If you are based in South Africa, you can either receive a Francs Boutique account credit or a refund, or have the product repaired or replaced, depending on the situation.

In the case of a damaged or incorrect item having been delivered, Francs Boutique will evaluate each case and issue a refund upon proof of the damaged/incorrect item.

You can only exchange your returned item for a different size , not for a different colour or any other item.

For exchanges you need to contact the customer service team to ensure we reserve and confirm the availability of the size you are exchanging for.

Find more information on Francs Boutique's Help section on Delivery and Returns

More simply put:

 

If you don’t like it, return it. If it’s the wrong size/colour, return it. If it is defective, return it. Do it within 30 days, and it’s not just free, but we’ll either refund you, or replace the product if stock is available.

 

  1. Sales records

 

Complete records of each transaction between you and Francs Boutique are kept on the site for 12 months after a particular purchase or related transaction. During this time, you'll be able to view and print out these records. After the 12-month period the responsibility of keeping Such record falls onto you.

 

More simply put:

 

Your order history is available on site for 12 months after purchase.

 

  1. Competitions & Promotions

 

Francs Boutique may release printed or digital discount coupons (“coupons”) from time to time. Such coupons may be available through the website and/or from third-party websites, in magazines and other media. Coupons can be used to secure a discount on the site as long as the coupon is valid. Given expiry dates cannot be moved.

 

More simply put:

 

Every time we offer a promotion or discount, send you a voucher or run a competition, we are obliged by law to publish the terms and conditions on the Francs Boutique website, meaning right here. Please check these for details of exclusions, closing dates and refunds on returns.

 

Promotional coupons

 

Promotional coupons are issued at Francs Boutique's discretion. Users don't have the right to promotional coupons and can't earn them.

Promotional coupons are issued with specific terms and conditions that regulate how and when they can be used. For example, certain coupons may be product specific in that they are only valid against a selected group of products. Exclusions may also exist with certain coupons e.g. not valid on items in OUTLET. The onus is on the shopper to check the full coupon T&Cs to ensure they understand the coupon’s applications and limitations.

In general, unless otherwise specified on the coupon itself: a coupon is only valid for 30 days from date of issue. A coupon can only be used against a purchase on the site when the purchase meets the terms and conditions as specified on the coupon.

Only one coupon can be used per shopping cart. Coupons are not transferrable and cannot be exchanged for cash. The discount value of the coupon will be deducted from the total amount in your shopping cart. The remaining balance, if any, must be paid by you.

Creation of multiple Francs Boutique accounts, with different email addresses, in order to utilize a coupon on multiple occasions, is abuse of the benefit and Francs Boutique reserves the right to not release these orders.

Should you wish to return an item you have purchased using a coupon:

 

  1. If you have redeemed a coupon against a purchase, and you'd like to return all items purchased, Francs Boutique will refund you or credit your account with the rand value of the purchase. Please refer to the specific terms and conditions on the coupon for information on whether it will be reinstated and the terms that will apply.

 

  1. If you have used a coupon against a purchase and then return some of the products purchased, Francs Boutique will apportion the value of the coupon across the relevant items in the cart and then refund you the relevant rand amount based on the items being returned.

 

  1. If you have used a coupon against a purchase and then return some of the products purchased, Francs Boutique will recalculate the total value of your purchase AFTER the returned product(s) has/have been deducted. If the recalculated purchase value no longer meets the terms and conditions associated with the coupon, Francs Boutique reserves the right to deduct the value of the coupon off the refund for the returns, or, should you have credit in your Francs Boutique account, to debit the value of the coupon off your account balance.

Order value must exceed R3000 after discount for free delivery.

  1. Security

 

Anyone downloading or trying to download malware or damaging coding on this site, or who tries to gain unauthorised access to any page on this site, will be prosecuted.

Francs Boutique will claim civil damages from Such person if Francs Boutique suffers any damage or loss.

You agree and guarantee that the username and password you use to log in is for your personal use only, and will not be passed on to any third party.

You allow Francs Boutique to take all steps reasonably possible to ensure the integrity and security of the site and in the administrative office.

All credit card transactions on the site are protected by SSL (Secure Socket Layer) encryption and reinforced by various encryption processes with the aim of offering the most effective possible protection of any sensitive information. Francs Boutique has no access to any confidential information regarding your payment method.

Only Francs Boutique's banking partner will access confidential information (Such as your credit card number, expiry date, CVV etc.) from time to time.

Francs Boutique's registration documents and the registered domain name are verified and underwritten by Thawte.

More simply put:

 

Shopping on Francs Boutique is safe and secure and we care a great deal about keeping it that way. That means if anyone tries to hack our site, they will have their day in court.

 

  1. Indemnity

 

Francs Boutique is responsible for adhering to the Consumer Protection Act 68 of 2008 ("CPA") with the sale of any products from the site. Similarly, Francs Boutique is responsible for adhering to articles 43(5) and 43(6) of the Electronic Communication and Transactions Act in terms of payment systems and security.

 

However, neither Francs Boutique nor any of its representatives will be held responsible for any loss or accountability of any kind that arises from the use of (or inability to use) this site, its services or content.

 

Furthermore, Francs Boutique provides no guarantee, implied or otherwise, that the content or technology attached to this website is free or errors or omissions. Nor is there any guarantee whatsoever that service will be 100% uninterrupted or faultless. We encourage you to report any possible malfunctions and errors by emailing support@Francs Boutique.co.za.

 

Otherwise call the call centre at 0800 060 112 (Monday to Friday, 08:00 to 17:00 and Saturdays, 09:00 to 13:00).

 

Although the products on the site may be under guarantee, the site itself is offered on an "as it is" basis and is not set up or delivered according to your individual specifications.

 

It is your responsibility, before accepting these T&Cs, to determine whether the service available through this website satisfies your individual needs and is compatible with your hardware or software. Information, ideas and opinions expressed on this web site should not be regarded as professional advice, or as Francs Boutique's official stance.

 

We encourage you to obtain professional advice before taking any action on the strength of information, ideas or opinions expressed on this site.

 

More simply put:

 

Bear in mind that by using our site you agree to accept our terms and conditions, and please use the site responsibly. Also if you don’t like the trends for next season or the way our fashion team suggests you wear a key item, please feel free to ignore it.

 

  1. Applicable Laws

 

This site is offered, controlled and run from the Republic of South Africa. As Such it is governed by South African legislation, and subject to the disputes clause in these T&Cs.

You and Francs Boutique are subject to the non-exclusive jurisdiction of the South African courts. Each and every section of these terms and conditions must be read as individual and separable from the rest of the terms and conditions.

Should any court or qualified authority find that any of the terms are invalid or unenforceable, the remainder of the terms and conditions will remain standing, despite invalidity or unenforceability of an individual term.

More simply put:

 

Should one or more of these terms and conditions be found invalid by a court of law, it doesn’t follow that the rest are invalid. We think that’s what this means.

 

  1. Privacy

 

Francs Boutique website visitors, subscribers, registered account holders and shoppers are subject to the overarching francsboutique.com privacy policy.

 

More simply put:

 

We have a policy for this and you can read it here.

 

  1. Changes to Terms and Conditions

 

Francs Boutique may, at its own discretion, change these terms and conditions or any part thereof. As indicated in the T&Cs, it is the responsibility of the registered account holder or user to familiarise yourself with the T&Cs before using the site. By registering, or using the site at all, you recognise that you've read, accepted and agreed to be bound by these T&Cs.

 

More simply put:

 

We can change these terms and conditions at any time, so please keep up.

 

  1. Disputes

 

Barring urgent or interim legal help that may be granted by a court of law: In the event of any disputes of any kind between you and Francs Boutique, arising out of any situation catered for in these terms or conditions (or that arises out of these terms and conditions) and that cannot be resolved by the client service centre, the dispute may be presented for confidential arbitration.

 

Such arbitration will be handled according to the rules stipulated by the Arbitration Foundation of South Africa. These rules can be found here.

 

Legal notice address

 

Francs Boutique elects as address for all purposes regarding these terms and conditions, whether for legal notices or serving of other communication documents of any kind, the following address:


 

18 PORTOFINO

1 GAZANIA STREET

JOHANNESBURG

1619

Tel. 0800 060 112

 

An electronic copy is to be sent to info@francsboutique.com (Such copy must be delivered in conjunction with physical copy for serving to be effected.)

 

More simply put:

 

We hate a fight but if there is no other way to settle a dispute, the issue will be resolved through confidential arbitration

 

  1. Terms and Discontinuation

 

These terms and conditions take effect on the date of first publication of the website and continue indeterminately. They may be revised by Francs Boutique from time to time (as described above), for as long as the website continues to exist and be operated. Francs Boutique is entitled to terminate these terms and conditions or close down the website at any time, subject to processing any pending purchases.

 

If you don't meet your obligations regarding these terms and conditions, including any incidents about payment and price or an order, and you neglect to rectify Such non-adherence within 5 working days after Francs Boutique has instructed you to do so, your access to the service will be blocked.

 

We have the right to close your account and deny you access to the site, depending on the severity of your actions. Such action on the part of Francs Boutique will not have any negative effect on any damages Francs Boutique may claim.

 

More simply put:

 

It is within our rights to shut down this website (but don’t worry we have no plans to do so). It is also within our rights to block you from using our services, if your conduct violates these terms and conditions. In short, play dirty and you’re out.

 

  1. Copyright and other intellectual property

 

Any and all copyright relating to the website, including these terms and conditions, is held by Francs Boutique (and partners). All rights not expressly given are reserved. You may download, view and print content from this site only for private and non-commercial ends. To obtain permission for commercial use of any content from this site, please send an email info@francsboutique.com, or call the client service line: 0800 060 112. Francs Boutique is unable to edit or screen all content on the site, and will not be held accountable for illegal, libellous or obscene content. We advise you to inform Francs Boutique of any offensive or illegal material. All content, trademarks and data on this website, including but not limited to software, databases, text, graphics, icons, links, private information, designs and agreements, are the property of or under licence of Francs Boutique. As Such they are protected by local and international legislation and agreements.

 

More simply put:

 

The rights to everything on this site belongs to us although we don’t mind sharing it with you as long as you don’t use it for commercial ends. We won’t be held accountable for illegal or obscene content on our site and we’re pretty sure there isn’t any. If you do find some please let us know; we’ll remove it pronto.

 

  1. Electronic communication

 

When you sign up for a Francs Boutique newsletter, opt into marketing communication, register an account, conclude a purchase, visit the site or send an email to info@francsboutique.com, you agree to get electronic communication from Francs Boutique.

 

More simply put:

 

Emailing will happen – when you register an account, shop on Francs Boutique, sign up for our newsletters or mail our support team.

 

  1. Links, 'Framing', 'Spiders' and 'Crawlers'

 

No person, business or website may be linked to any page on this site without prior written permission from Francs Boutique. Such permission can be obtained by sending an email to info@francsboutique.com or by calling the client service line at 0800 060 112.

 

Links to non-Francs Boutique sites given on this website are provided “voetstoots” and Francs Boutique does not necessarily agree with the content of Such sites, which Francs Boutique is unable to edit or underwrite.

 

No person, business or website may use any technology to glean information from this site without prior written permission from Francs Boutique. Such permission can be obtained by sending an email to info@francsboutique.com or by calling the client service line at 0800 060 112.

 

More simply put:

 

Don’t be linking our site to yours. At least not without asking first.

 

  1. francsboutique.com corporate information

 

The Electronic Communication and Transactions Act determines that when goods or services are provided via certain electronic transactions, the seller must make certain information public on the site where the goods or services are offered.

 

Francs Boutique information is as follows:

House of bourbon PROPRIETARY LIMITED

Trading as Francs Boutique - Reg. Nr 2013/123429/07

 

Legal notice address:

HOUSE OF BOURBON PTY LTD

18 PORTOFINO, 1 GAZANIA STREET

JOHANNESBURG

1619

Tel.  

 

Website: www.francsboutique.com

Official email address: info@francsboutique.com

 

NB*40% non-refundable retainer fee will also be applicable if a customer provides incorrect information pertaining to goods purchased: unless order specifications are amended within 24 hours of placing an order online.